Category Archives: Tata Photon + Postpaid Prepaid Problems Service Centers Customer Care

How to Upgrade Tata Photon + Postpaid to Prepaid

Hello guys…

As I told you that I have recently bought Tata Photon + Postpaid plan. For the first 2 days, speed was coming very good. So I download software from the internet. But today, I found that the speed is coming very slow. I called to the Tata Photon + customer care support and one lady replied me that I have consumed 1 GB that’s why I am getting poor speed.

I asked her to upgrade my plan to 5 GB and she replied me that the speed will be resumed from the next billing cycle. I then asked her to upgrade my Tata Photon + postpaid to prepaid and she told me that I have to submit some documents to nearest Tata outlet. The service is free of cost and it will take 48 hours to change the plan.

How to Use Tata Photon + Broadband Internet

If you want to use Tata Photon + Broadband Internet on your PC, you need to install Tata Photon + software. You need not to download any software as Tata Photon + device do the same for you.

Just insert your device into the USB hub and your PC will install drivers etc. Now enter your key if you are using it first time on your PC. Clicks on connect and then start surfing.

Tata Photon + Booking Online Postpaid Plan

Hello guys

I just booked my Tata Photon + device. This time I am going with post paid plan. I have already a Tata Photon + and the new one is for my brother. The price of Tata Photon + is Rs1199 and they are giving free laptop bag with this package. The monthly rental would be Rs500 in which I will get 1 GB (unlimited plan).

My Tata Photon + Internet is Working Very Slowly

Hi guys

I am using Tata Photon + internet modem on my laptop. From the morning it is working very slowly. Sometimes it is not responding and going automatically disconnect. I have restarted my PC several times but problem remains the same. Please suggest me some tips.

Error 734 : The PPP link control protocol was terminated Tata Photon + Compliant

Hello friends…

I am using Tata Photon +. From the last two days, I am getting Error 734 : The PPP link control protocol was terminated while connecting  my device. Why this error is coming? Also my recharge amount is sufficient for using net. Then why this error message is coming? Picture is attached.

Please tell me about Error 734.

Error 734 : The PPP link control protocol was terminated

Tata Photon plus + Online Recharge Not Done

I am a regular customer of Tata Photon +, a broadband service. I am using the services from the last 1 year. Today I did a online recharge of Rs700 using internet. The balance is deducted from my bank account but no recharge has been done. I complained to the customer care and they advised me to wait for 24 hours. I have got this mail.

Dear Harish,

Thank you for using to recharge your Mobile/DTH service.

We did not receive a response from the payment gateway for the transaction you initiated as per the following details:

user id:
order id: I90705911911
amount: Rs. 700.00
date-time: 2011-09-11 21:15:00
status: no payment response

In case your payment has failed or cancelled by you, you do not need to take any action. However, if your account has been debited for this transaction, we will process a manual recharge for the same within one working day or a refund will be processed according to our refund policy, in case of refund this credit should reflect in your account within 8 working days.

A separate mail will be sent by us on successful manual recharge or refund as the case may be. Kindly wait for this communication before writing to our customer support by submitting the contact us form on the website.

Thanks Again!
Wish you happy recharging

Tata Photon Plus Review

Hi guys…

I just bought a recent gadget for me and it is Tata Photon Plus, broadband equipment. The price of this hardware is around Rs2200 and it came with the 1GB free downloading feature. The speed is good but if you are a bulk internet user then it is not recommendable.